# Questions about connections

| Question                                                                                                                                                                                             | Answer                                                                                                                                                                                                                                                                                                                                                                       |
| ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| How do I enter a proxy?                                                                                                                                                                              | It must be entered in the format `ip:port` or `ip:port:login:password`.                                                                                                                                                                                                                                                                                                      |
| How do I find out the connection status and its ping to the server?                                                                                                                                  | You can find this information in the [**Log** window](/english/tables/log.md).                                                                                                                                                                                                                                                                                               |
| Can I connect to FXCM to receive Forex quotes?                                                                                                                                                       | Yes. To do so, go to the **File → Connections** section, click “+”, and select [DataFeed ](/english/settings/connections/trading-terminals/datafeed.md)from the list. Specify the FOREX server and check the box for FXCM.                                                                                                                                                   |
| How can I connect to the ICE exchange?                                                                                                                                                               | To do so, you need to open an account with Interactive Brokers and connect via [TWS ](/english/settings/connections/trading-terminals/trader-workstation-interactive-brokers.md)or an AMP broker connect via [MT5](https://support.tiger.trade/ru-RU/support/solutions/articles/80000825559-metatrader-5).                                                                   |
| What should I do if I can’t connect to Binance?                                                                                                                                                      | <p>If you have completed all the steps in the instructions but still cannot connect, ensure that:</p><ul><li>You are entering correct and valid API keys.</li><li>You are selecting the account that you plan to use (for example, if you plan to use both spot and futures, then you must have 2 connections).</li><li>Checkmarks are placed next to Market Data.</li></ul> |
| Which server should be used to connect with a Crypto license?                                                                                                                                        | You can choose any of two crypto servers. More detailed description is located on the [following page](/english/how-to-start/licenses-and-login.md).                                                                                                                                                                                                                         |
| What should I do if I can’t connect to [QUIK](/english/settings/connections/trading-terminals/quik.md)?                                                                                              | If you have completed all the steps in the instructions but still cannot connect, then update [QUIK](/english/settings/connections/trading-terminals/quik.md) and [run the Lua script](https://support.tiger.trade/ru-RU/support/solutions/articles/80000825554-quik).                                                                                                       |
| Can I connect to different brokers through multiple [QUIK](/english/settings/connections/trading-terminals/quik.md) terminals and trade from multiple accounts at the same time? Will they conflict? | Yes, you can. Please note that Market Data during [connections setup](/english/settings/connections.md) must be selected for only one account to exclude duplicating of trades and network usage.                                                                                                                                                                            |
| What should I do if the chart does not move in [QUIK](/english/settings/connections/trading-terminals/quik.md)?                                                                                      | <ul><li>Add the Lua script and run it in the QUIK terminal.</li><li>If that doesn’t help, reconfigure the table of general trades.</li></ul>                                                                                                                                                                                                                                 |
| Can I configure multiple accounts for [QUIK](/english/settings/connections/trading-terminals/quik.md)?                                                                                               | Yes, you can. To do so, you need to create a connection for each account and select the path to the QUIK terminal in the connection settings. The checkmark for Market Data should only be placed for one connection; otherwise, the data will be duplicated.                                                                                                                |


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.tiger.com/english/frequently-asked-questions/questions-about-connections.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
