Tiger.com Windows Wiki
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  • 👋Welcome!
  • ⭐How to start?
    • Recommended system requirements
    • Register and setup
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  • ⚙️Settings
    • Workspace
    • Trading modes
    • Connections
      • Crypto exchanges
        • TigerX
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      • Trading terminals
        • DataFeed
        • MetaTrader 5
        • OEC Trader (GAIN Capital)
        • Rithmic
        • QUIK
        • SmartCOM
        • Trader WorkStation (Interactive Brokers)
        • Transaq Connector
    • Basic setup
      • Selecting a symbol
      • Selecting a timeframe
      • Linking windows
      • Setting up exit strategies
      • Setting offsets
    • Terminal
      • Order volumes preset
      • Configuration
        • How to create public configuration
      • General settings
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      • Hotkeys Manager
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      • Symbols manager
  • 🖥️Windows
    • Chart
      • Chart trading
      • Toolbar setup
      • Chart theme
      • Chart settings
      • Scaling and moving the chart
      • Cluster chart
      • Cluster presets
      • Graphical objects in Chart window
        • Text
        • Ruler
        • Volume profile
        • Trend angle
        • Elliott Correction Wave
        • Elliott Impulse Wave
        • Fibonacci Fan
        • Fibonacci Extensions
        • Fibonacci Retracement
        • Fibonacci Time Zones
        • Linear Regression
      • Main indicators in Chart window
        • Bar Search
        • Bar Timer
        • Bid Ask
        • Big Trades
        • BW MFI
        • Cluster Search
        • Cluster Statistic
        • Cumulative Delta
        • Delta
        • Depth Of Market
        • Dynamic Levels
        • Elders Force Index
        • External Chart
        • Gradient
        • Heatmap
        • High Low
        • Histogram
        • Ichimoku
        • Margin Zones
        • Maximum Levels
        • Open Interest
        • Price
        • Session Color
        • Trades Flow
        • Volume
        • Volume Profile
        • VWAP
        • Weis Wave Volume
        • ZigZag
    • DOM
      • Selecting a trading account
      • Ruler
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      • DOM settings
        • Main
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      • Stop Loss
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    • Watchlist
      • How to filter watchlist
    • SmartTape
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  • 📋Tables
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  • 🔍Video Tutorials
    • Terminal Basics
    • Charts and technical analysis
    • Charts, Trade Tape and Player
    • Trading in Tiger.com Windows
  • 💡Platform Updates
    • Version 7.0 Beta
    • Version 6.9
    • Version 6.8
    • Version 6.7
    • Version 6.6
    • Version 6.5
    • Version 6.4
    • Version 6.3
    • Version 6.2
    • Version 6.1
    • Version 6.0.2
    • Version 6.0.1
    • Version 6.0.0
    • Version 5.0.7
    • Version 4.5.15
  • ⌨️Development for Tiger.com Windows
    • Indicator examples
      • DepthOfMarket
      • Trades Flow
      • Volume Profiles
      • Cluster Search
      • Bar Search
      • VWAP
      • Bar Timer
      • Volume
      • Trades
      • Session color
      • Open Interest
      • Dynamic Levels
      • Delta
      • Cumulative Delta
      • Cluster Statistic
      • Bid Ask
      • External Chart
      • High Low
      • Histogram
    • Source examples
      • Moving Average
      • Stock
    • Examples of graphical objects
      • Fibonacci Extensions
      • Fibonacci Retracement
      • Vertical Line
      • Horizontal Line
      • Volume Profile
      • Rectangle
  • ❓Frequently Asked Questions
    • Questions about licenses
    • Questions about indicators
    • Questions about connections
    • Questions about trading
    • Error "Connection lost" when launching the terminal
    • Why do I need to set commission in the terminal?
    • How does automatic account selection work?
    • How do I optimize the terminal to improve performance?
    • How to use the Crypto license to trade on Binance
    • Which order types are available in Tiger.com?
    • How to set up chart auto-refresh for QUIK connection?
    • How do I enable Take Profit orders on Binance?
    • How does autoselection of data type work?
    • Troubles installing the terminal
    • What are the system requirements for the terminal?
    • How to provide Tiger.com Windows app logs for investigation?
    • Fixing Network Issues: How to Adjust DNS Settings
  • 📬Technical support
  • 💭Suggest an improvement
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  1. Frequently Asked Questions

Questions about connections

PreviousQuestions about indicatorsNextQuestions about trading

Last updated 1 month ago

Question
Answer

How do I enter a proxy?

It must be entered in the format ip:port or ip:port:login:password.

HTTP and SOCKS5 are the proxy types supported in the terminal. Tiger.com wraps all traffic (HTTP/HTTPS and WSS (WebSocket)) in a proxy, so you can use a proxy that supports WebSocket in the terminal.

How do I find out the connection status and its ping to the server?

You can find this information in the .

Can I connect to FXCM to receive Forex quotes?

Yes. To do so, go to the File → Connections section, click “+”, and select from the list. Specify the FOREX server and check the box for FXCM.

How can I connect to the ICE exchange?

To do so, you need to open an account with Interactive Brokers and connect via or an AMP broker connect via .

What should I do if I can’t connect to Binance?

If you have completed all the steps in the instructions but still cannot connect, ensure that:

  • You are entering correct and valid API keys.

  • You are selecting the account that you plan to use (for example, if you plan to use both spot and futures, then you must have 2 connections).

  • Checkmarks are placed next to Market Data.

Which server should be used to connect with a Crypto license?

You can choose any of two crypto servers. More detailed description is located on the .

What should I do if I can’t connect to ?

If you have completed all the steps in the instructions but still cannot connect, then update and .

Can I connect to different brokers through multiple terminals and trade from multiple accounts at the same time? Will they conflict?

Yes, you can. Please note that Market Data during must be selected for only one account to exclude duplicating of trades and network usage.

What should I do if the chart does not move in ?

  • Add the Lua script and run it in the QUIK terminal.

  • If that doesn’t help, reconfigure the table of general trades.

Can I configure multiple accounts for ?

Yes, you can. To do so, you need to create a connection for each account and select the path to the QUIK terminal in the connection settings. The checkmark for Market Data should only be placed for one connection; otherwise, the data will be duplicated.

❓
Log window
DataFeed
TWS
MT5
following page
QUIK
QUIK
run the Lua script
QUIK
connections setup
QUIK
QUIK